Shipping policy
Thank you for shopping with MeltsBeautyCollection. We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below for details on how we handle orders.
1. Order Processing
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All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification once your order has been shipped.
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During high-volume periods (e.g., holidays or sales), processing times may be slightly delayed.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [3–5 business days] | $[Insert] |
| Express Shipping | [1–3 business days] | $[Insert] |
| Free Shipping | [on orders over $X] | Free |
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
3. Shipping Locations
We currently ship to:
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Domestic: [United States, Canada]
If we do not currently ship to your location, you will be notified during checkout.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track your package via the carrier’s website.
5. Delays & Issues
While we aim to meet the estimated delivery times, delays may occasionally occur due to factors outside our control (e.g., weather, customs, or carrier issues).
If your order is delayed or you experience any issues, please contact us at Diamondraines17@gmail.com and we will assist you promptly.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within [7] days of delivery at Diamondraines17@gmail.com with your order number and a photo (if applicable). We will work with the carrier to resolve the issue.
7. Customs, Duties & Taxes (For International Orders)
MeltsBeautyCollection is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
8. Contact Us
If you have any questions about your order or our shipping policy, feel free to contact us:
MeltsBeautyCollection
Email: Diamondraines17@gmail.com
Phone: 380-287-9805